We have not yet been charged for our June 11 full day DMZ/JSA reservation. I have emailed several times; is it possible to still go and pay?
Answer : 2019-06-10
Dear Anna Song
Good morning. Thank you for choosing Koridoor tours.
We sincerely apologize for inconvenience. We have checked out your reservation information including your payment. We have not still received the final confirmation from JSA because of tensive situation. Today, we could get the confirm from tomorrow tour. We are going to send you a final confirmation mail with your payment made in our office when we received a confirmation from JSA itself. We will send you a notice mail in case there is any change on your tour status. If it has been cancelled or the time has been adjusted, we will inform you with a notice mail.
We can see your expire date of your card is wrong. Please change your card information to charge your payment today if we received the confirm.
For further inquiries, please feel free to contact us via mobile or mail. Please wait a while longer.
Thank you for understanding. Grace(grace@koridoor.co.kr)